1. What is Kashikari’s Shipping Policy?

Please find our shipping policy here–details.

2. What does different order status mean?

Pending / Pending Payment – Payment was unsuccessful

Processing – Payment Successful, yet to be shipped

Shipment on Transit – Order has been shipped from our warehouse

Cancelled – Order has been cancelled due to non-payment

Closed – Successful order cancelled based on customer request and refund has been initiated

1. How can I pay for my order at Kashikari?

We accept credit/debit cards, net banking, UPI transaction to make payment online.

2. What should I do if my payment fails?

Please try again in case of payment failure. This can happen for several reasons. You can also contact your bank and inquire regarding the same because sometimes bank might stop transactions for security reasons.

1. What is Kashikari’s Cancellation Policy?

We accept cancel requests only in case the order is not processed. We will have the order cancelled and process refund. We will not be able to cancel orders, if they are already processed.

2. How do I cancel the order, I have placed?

You can drop an email at support@kashikari.co.in requesting for the same and stating the reason for cancellation. If the order is not processed yet, we will cancel it for you.